Technology is an ever-evolving field, and investing in software comes with inherent risks. While you may trust your provider, no company is immune to financial instability or operational failure. Even well-established software vendors can face bankruptcy or other challenges that force them to discontinue service. Technology escrow services offer peace of mind, ensuring you’re prepared if the worst happens. Here are some key reasons to consider using technology escrow services:
- Financial instability of the software provider: If a provider is struggling financially, they might not be able to continue supporting their software.
- Closure of the provider’s business: Even if everything seems fine now, any company can go out of business.
- Termination of software maintenance and support: Providers may intentionally or unintentionally stop maintaining and supporting their software.
- Failure to meet maintenance obligations: Whether deliberate or accidental, a provider might fail to uphold their support responsibilities.
Technology escrow services ensure that your business isn’t left in the lurch if any of these issues arise. With an escrow agreement, you can access the resources you need to keep your operations running smoothly, no matter what happens with your provider.
How Does It Work?
Here’s how DataSafe’s technology escrow services work to protect your business:
- Agreement: DataSafe acts as the neutral third party in the agreement between the software provider and the purchaser. This escrow agreement is established upfront as part of the software licensing process. It lays out the conditions under which the escrowed materials can be released, ensuring that both parties are clear on the terms.
- Deposit: Once the agreement is in place, the software provider deposits the source code, software, or other relevant intellectual property (IP) with DataSafe. This deposit may also include important documentation and other critical information necessary for the customer to understand and use the software. The goal of the deposit is to provide everything the purchaser would need to keep their business running independently if the provider is no longer able to support the software.
- Safekeeping: DataSafe securely stores the deposited materials, ensuring they are protected from unauthorized access or tampering. The materials are regularly checked to ensure they remain complete and in usable condition. This guarantees that, if the materials need to be released, they will be ready for immediate use, minimizing any downtime for the business.
- Release: The conditions for releasing the materials are clearly outlined in the escrow agreement. Common triggers for release include:
- The software provider fails to meet their contractual obligations.
- The provider goes out of business.
- The provider is unable to continue supporting the technology.
If any of these conditions are met, DataSafe is obligated to release the materials to the purchaser. This allows the customer to continue using, maintaining, or even further developing the software without disruption.
Why Choose DataSafe for Technology Escrow?
DataSafe is committed to providing ethical and reliable technology escrow services to businesses in Portland, OR, and the surrounding areas. Our impeccable work ethic and commitment to security have earned us the trust of our clients. We pride ourselves on being a dependable partner, ensuring that your software investment is protected.
Whether you're purchasing new software or updating your current system, it’s essential to consider the long-term stability of your provider. With DataSafe’s technology escrow services, you can rest easy knowing your business won’t be left vulnerable if your software provider can no longer support their product.
If you’re ready to protect your investment, contact DataSafe today. Call us at 971-328-3484 or complete the form on this page to learn more about how our escrow services can safeguard your business.